Syarat Melamar di Posisi Technical Support Specialist - PT Hitachi Sakti Energy Indonesia (Bali) di Indo Hr

Dibutuhkan 1 orang pada/diperkerjakanpada-} posisi Tugas Technical Support Specialist - PT Hitachi Sakti Energy Indonesia (Bali) pada Indo Hr yang berlokasi di daerah Karet Semanggi, Setiabudi, KOTA ADM. JAKARTA SELATAN, DKI JAKARTA, Indonesia

Adapun yang dibutuhkan adalah seorang dengan:

Jenis Kelamin Laki - Laki / Perempuan
Pendidikan Sarjana
Status pernikahan menikah & belum menikah.
Umur Calon Pegawai adalah antara s.d. tahun.
Fisik Pelamar : Non Disabilitas
Skill yang dibutuhkan : Functional Testing, Technical Support, Public Speaking & Presentations, Communication Skills, Presentation Skills

Kualifikasi Pelamar

• Require higher level with BA/BS degree.

• A combination of education and equivalent experience may also be acceptable.

• More than 2 years of experience or at a higher level with BA/BS degree and 5 or more years of experience.

• Excellent knowledge of all customer support areas, time management, decision-making, presentation, relationship, and organizational skills.

• Must thrive in a fast-paced, time-compressed, and dynamic environment. Requires the ability to establish and maintain effective working relationships at all levels within both customer organizations and Hitachi Energy.

• Must be able to work in a team environment, yet be self-directed, proactive, and action oriented (Must be able to work independently with minimal supervision).

• Effective written and verbal communications for internal and external consumption at all levels of an organization.

• Excellent presentation skills and requires the ability and willingness to travel up to 10%.

• Proficiency in both Spoken and Written English.

Kisaran Gaji

Kisaran Gaji adalah s.d. *

Bandingkan Gaji yang ditawarkan ini dengan Kebutuhan Anda juga dengan UMR Kota tempat Perusahaan ini berada yaitu Karet Semanggi, Setiabudi, KOTA ADM. JAKARTA SELATAN, DKI JAKARTA, Indonesia, Jika Anda cocok maka silahkan lanjutkan, Jika tidak cocok silahkan cari lowongan lainnya sesuai kemampuan dan minat serta gaji yang Anda inginkan.

Deskripsi Pekerjaan

Tingkat Kesulitan dalam wawancara : normal

General information

• The Technical Support Specialist is primarily responsible for providing high-level support services for Hitachi Energy customers using our products and will deliver professional and courteous customer support service and promote a productive and positive relationship with customers in typical day-to-day interactions. When necessary, escalate customer support issues of a more complex technical or product-related nature to the Customer Support Manager or R&D Team. Also, participate in and contribute to team efforts, assist with management decisions, and manage your individual contributions.

Your responsibilities:

• You will engage with the customer in a Customer Advocate and Technical Support Specialist role on their use of the software, represent their needs and always demonstrate ‘one Hitachi Energy voice’. When necessary, you will escalate customer issues of a technical or product-related nature to the Customer Experience Manager.

• Developing an understanding of how our customers do business, of what role our products play in that business, your ability to convey that understanding to anyone, anywhere, at any time will be paramount.

• You will work individually and within a team of expert software professionals to respond to specific customer needs and be a key liaison to Hitachi Energy software customers. You will work directly with the customers and may occasionally travel to the customer site.

• You will understand, troubleshoot, analyze, and resolve software issues reported to CX by clients and/or Hitachi Energy implementation staff, always provide an outstanding customer experience – live & breathe client satisfaction maintaining regular and expedite communication with customers, and eventually conducting periodical status meetings.

• You will engage internal cross-functional teams, e.g., product management and development teams as necessary to resolve issues. Ensure that customer enquiries are resolved in a timely manner. Build strong relationships with both customer and Hitachi Energy on-site personnel to help make every customer experience positive.

• You will resolve software issues and questions reported to Customer Experience (CX) by customers or on-site Hitachi Energy implementation staff on behalf of customers also need to deliver professional and courteous service and promote value-add, productive, and positive relationships with customers in your assigned portfolio during day-to-day interactions.

• Living Hitachi energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Profil Perusahaan

Kode Wajib Lapor Ketenagakerjaan Perusahaan : 12740.70209.20180604.0-016
ID Wajib Lapor Ketenagakerjaan Perusahaan : 03bd56a6-1e25-4b97-a5b2-7baf03424d64
ID Klasifikasi Baku Lapangan Usaha Indonesia (KBLI) Business ID : 52053038-e990-438f-924c-b1afc512b2fc

Tentang Perusahaan

Industry : Business Process Outsourcing (BPO)
e-mail : cs@indo-hr.co.id
Telepon : 02122793874
Alamat : GRAHA KUD JL. WARUNG BUNCIT RAYA NO.18-20 PEJATEN BARAT PASAR MINGGU
Latitude :
Longitude :
Website : http://www.indo-hr.co.id

Cara dan Waktu Melamar

Perhatikan! Sebelum Melamar Pastikan Anda sudah memenuhi Syarat dan ketentuan yang dicari oleh perusahaan agar tidak membuang waktu, tenaga dan uang Anda. Jika Anda sudah yakin memenuhi syarat serta Anda juga cocok dengan Gaji serta Pekerjaan yang ditawarkan serta Lokasi Kerja, maka silahkan Kirimkan Lowongan Kerja Anda.

Lowongan bisa dikirimkan mulai 2023-09-21 17:22:11 dan harus dikirimkan sebelum 2023-12-21 10:00:00.

Dari Lowongan yang dibutuhkan yaitu 1 Lowongan, sudah diterima sebanyak 0 Kandidat.

Anda bisa mengirimkan Lowongan melalui Jalur di bawah ini :

Email ke : cs@indo-hr.co.id
Alamat Perusahaan : Indo Hr, GRAHA KUD JL. WARUNG BUNCIT RAYA NO.18-20 PEJATEN BARAT PASAR MINGGU, 02122793874, http://www.indo-hr.co.id
Lewat Link di bawah ini

Masih ada Pertanyaan tentang Lowongan Kerja, Perusahaan ini dan lain - lain? Anda bisa kontak ke : rachmanindohr@gmail.com

SINDANGKASIH

Karir di Technical Support Specialist - PT Hitachi Sakti Energy Indonesia (Bali) di Indo Hr, Karet Semanggi, Setiabudi, KOTA ADM. JAKARTA SELATAN, DKI JAKARTA, Indonesia